WhatsApp Pilot

Support

WhatsApp Pilot helps Shopify merchants add a floating WhatsApp button and manage order and customer WhatsApp messages from Shopify Admin.

Contact

Email: mosa.alhelo@gmail.com

After you install the app, you can also open Support inside Shopify Admin for setup FAQs.

Basic widget setup

  • Open Settings and save your WhatsApp contact number and default message.
  • Open Floating Widget and adjust position, size, colors, and greeting text.
  • In the theme editor, enable the WhatsApp Pilot app embed and save the theme.
  • Open your storefront, confirm the floating button appears, and tap it to open WhatsApp.

About this version

  • The storefront widget is click-to-chat. It uses the WhatsApp number the merchant saves in Admin.
  • Order Confirmation and related automations are configured in Admin. Customer order data is handled as described in the Privacy Policy.