Contact

We answer by email or WhatsApp, in English or Arabic.

Need help setting up?

WhatsApp Pilot is live on the Shopify App Store. If you want help connecting your WhatsApp number or activating order confirmations and cart recovery, send us your store URL and we will guide you.

Email us for setup help

We usually reply within one business day (Amman time).

Support for existing merchants

Use the WhatsApp support button inside the app to message us from any page, open the Support page in the app for setup FAQs, or email us at the address above.

Email: mosa.alhelo@gmail.com

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